Job: Senior Pensions Administrator

Our client is looking for a Senior Pensions Administrator to be responsible for the day-to-day administration services provided to own portfolio of clients in Trust Based Pensions.

Key Accountabilities

• Main point of contact for allocated clients and responsible for ensuring that the day-to-day administration services are provided to a high standard
• To delegate work to Pension Administrators as appropriate
• To check the work of the Pension Administrators and other Senior Administrators in line with team procedures
• Monitor target due dates to ensure service level standards are met for clients
• To ensure that all work that leaves the team is of a high standard
• To adhere at all times to the Trust-Based Pensions Administration Procedures Manual.
• To attend Trustee meetings and other client meetings as required
• To prepare draft quarterly invoices for consultants
• To provide assistance on one off projects as required
• Provide updates at monthly team meetings of development/changes on own clients that rest of team should be aware of

Technical Knowledge and Professional Qualifications

Key Skills

• Able to provide excellent customer service to clients and build strong client relationships
• Excellent communication skills both verbal and written
• Experience of supervising and mentoring junior staff
• Good understanding of current pensions legislation
• Ability to work on own as well as a member of a team
• Delegation skills

Candidates will be educated to A level standard and have experience carrying out a similar role with a Third-Party Administrators or In-house occupational pension scheme